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    Can I pay for a group booking / private event with a cheque

    I am afraid we can only accept card payments for direct bookings or BACS/card payments for private events.

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    I've made a booking but wish to cancel-what should I do?

    Should you or any member of your party need to cancel your booking you may do so, as long as this is at least 14 days prior to the event, by either telephoning 0121 3186348 or email [email protected] (some hotels will allow us to cancel/amend up to 8 days prior)

    Please be aware that cancelations made directly to Murder 57 are only applicable during office opening hours. If a cancelation is received on a weekend, then this may be classed within 14 days prior to the event and subject to no refund.  

    Cancellations made directly with the venue will not be effective.

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    Is there a choice of menu at the event?

    Every venue is different- please see the venue details on our website for all information.

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    Why was my event cancelled?

    Occasionally we need to cancel an event because of circumstances beyond our control due to practical or financial constraints. We endeavor to inform all those affected as soon as possible and offer an alternative date, venue or full refund, dependent upon circumstance.

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    I have a disability - is this going to present a problem?

    We will always try to make it easy for you if we can, an extra set of evidence for your table or anything that we can help you with could enhance your evening’s entertainment.

    Please do inform us as soon as possible if you do require a disabled access room or additional support, so we can confirm this with the hotel.

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    Could you advise me on the dress code or any special instructions for the evening?

    For each event you will be sent a confirmation which informs you about times, venues and performance start times. It also outlines the plot for you and offers tips on the optional dress code- bring it with you for reference or to use as your booking reference.

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    Can I make an Amendment to my Booking?

    Yes, amendments to bookings such as; menu choices, name changes etc can be made up to 14 days prior to an event.

    Please contact us during Monday-Friday Office hours to make any amendments. Amendments with regards to bedrooms are always subject to availability.

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    Can we sit with our own friends?

    Please do inform us if your group has booked separately and you would all like to be seated together. At most of our venues the tables can seat up to 10 guests, so if you are a party of 10 or less we will always seat you with your group.

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    What time will my event start?

    Often the evenings start for you at 7.30pm but check your booking confirmation if in doubt.

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    Do we need to dress up?

    Often it adds to the fun atmosphere if you dress with the theme but we want you to have a brilliant evening with us so it’s your choice.

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    Do I need to bring anything?

    Bring a pen and notepad if you want to make notes, reading glasses and of course your sharpest wits and listening skills for picking up clues.

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    Do we have to act or join in?

    No, listen and react to the actors and the story they are telling you, your job on the evening is to find out whodunit and why!

    Ask questions, read evidence and discuss with other guests your theories and observations. There is no expectation for you to act at all but you can join in where appropriate to enhance your experience.

The actors do not hold any clues about their person, in their clothing or bags.
Murder 57 hopes you have a fantastic experience and we look forward to seeing you soon.

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